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View of the Mexican Caribbean — Playa del Carmen, Tulum, and Cancún

Your French concierge at the heart of the Riviera Maya.

Playa del Carmen · Tulum · Cancún

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🇫🇷 French team 📍 On the ground 7 days a week ✅ Verified properties

Our Services

Thoughtful touches to make your stay effortless — from your first message to checkout.

I

Smooth Arrival

Verified property with everything ready before you arrive.

II

French Concierge

A local team available 7 days a week.

III

Airport Transfer

Complimentary for stays of 14 nights or more.

IV

Universal Adapter

Included with every stay — travel light.

V

Activity Perks

€10 off per person on our curated activities.

The La Clé de Playa team on the Riviera Maya

Who We Are

A team of French expats who have called Mexico home for years.

15+ years in Mexico
50+ trips planned
3 destinations
7j/7 available

We fell in love with Mexico — its culture, its landscapes — and for years we have helped travelers with one goal: making every stay simple, authentic, and unforgettable.

Travelers gave us our name — because we always hold the key to the right doors.

Trusted by Our Guests

They came once — and they keep coming back.

⭐⭐⭐⭐⭐

Kevin

Villa · Tulum

An incredible villa for our group. The team was there on arrival and everything was ready. We will definitely be back.

⭐⭐⭐⭐⭐

Marwan

Apartment · Playa del Carmen

Spotless apartment, guided check-in, team available on WhatsApp. Nothing to complain about.

⭐⭐⭐⭐⭐

Enzo

Apartment · Cancún

Everything was seamless from the moment we arrived. We had a question late at night — answered in 5 minutes.

⭐⭐⭐⭐⭐

Sofiane

Villa · Playa del Carmen

We were a group of 8 and the place was perfect. A small check-in issue was resolved in 10 minutes. Truly responsive.

⭐⭐⭐⭐⭐

Célia

Apartment · Playa del Carmen

My first solo trip to Mexico. They put me at ease before I even landed. I recommend them wholeheartedly.

⭐⭐⭐⭐⭐

Melissa

Apartment · Playa del Carmen

The place was even better than the photos. Unbeatable value and a genuinely caring team.

Choose Your Destination

Seasonal Pricing

High season

December to April & August

The most sought-after period — sunny weather and a vibrant atmosphere.

Rates can rise significantly, reaching up to three times the standard price during peak demand.

Mid season

June & October

A sweet spot between attractive rates and moderate crowds.

Low season

May, July, September & November

Fewer crowds, better rates, and pleasant weather.

Rates are dynamic and may vary by season, demand, or availability. Prices shown are for reference and subject to change.

Contact Us

Contact Information

📞

Phone

+52 984 165 2380

📍

Address

Playa del Carmen, Quintana Roo, Mexico

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